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Frequently Asked Questions

Common Queries

 

Can I change plans at any time?

Yes. You can change your plan at anytime and chose the subscription box that best suits you.

What is your cancellation policy?

You can cancel at any time. However once your subscription fee for the month has been taken you will still receive that month's box.

Is there a Returns Policy?

Because of the nature of the items in the boxes you are unable to return them due to hygienic protocols.

When is your Cut off dates for New Subscriptions?

Cut for new subscriptions are the 10th of the month. E.g If you subscribe between the 11th of March and the 10th of April you will receive an April box.

How often do you ship out the boxes?

Shipment takes place on the 20th of the month for UK subscribers. Shipping dates may vary between the 10th and 20th of the month for international subscribers.

Do you sell individual products?

GoldxnBlynx by GoldxnGyal will be offering single lashes (regular strip and magnetic strip) when we launch our Ultimate Box.